How do you face conflicts? Do you lash out in anger only to regret it later, or impose your ideas onto the other party in an effort to dominate and control the situation? Do you sit and listen to the other party, or avoid the matter entirely and hope it goes away?
How you act in the face of conflict determines the effectiveness of the result. Unfortunately, conflict is an inevitable part of life, both at work and at home. Learning how to resolve disputes, therefore, is a key skill that can improve our quality of life. Relationship coaching can help you getting a better life.
How to Resolve Conflicts Effectively
Listen to the other party. Listening doesn’t mean just hearing their words. It includes understanding what they say, their perspective, and their reasons for acting the way they do. Empathy can be a powerful way to overcome a disagreement.
Practice active listening to ensure that you show the other person they have been heard and understood. This opens the other person up to the possibility of a solution and ensures that they do not get defensive as they feel that you want to help them.
Be emotionally aware. How much control do you have over your emotions? To effectively resolve conflicts, you need to be mindful of your feelings. Do you get angry quickly, are you sad or easily jealous? Once you understand your emotions, you can react adequately as opposed to suppressing them.
Emotional awareness also includes empathy. Practise putting yourself in the other party’s shoes and understanding what they are going through. Negative behaviours, such as shouting, are often a coping mechanism to hide an insecurity.
Practice better communication. Become a more effective communicator and ensure that your message is clear. Do not seek to insult the other party and try to ensure that there are no misunderstandings that may further escalate the conflict. Working with a coach can help you understand how to improve your communication skills. Try new techniques in a low-risk environment so that the next time you face conflict with your partner or workmate, you will be ready to convey your feelings better and listen more effectively.
Relationship coaching and conflict resolution
Everyone is different in their thoughts, experiences and behaviours. They will act differently when angry, hurt or embarrassed. Start working with a relationship coach to improve your connections with people despite their unique personalities.
It takes time and practice, but with a little help from a relationship coach, you can become a more adept negotiator and resolve conflicts effectively.